Victoria Cutting Counsellor & Supervisor

Privacy Policy


This is the Privacy Policy of the Victoria Cutting website: (the “Site”, "We", "Us"), operated by Victoria Cutting and our related products and services. It describes the information that we collect from you as part of the normal operation of our Site, and how we disclose and secure this information. It also describes your choices regarding use, access and correction of your personal information.

By accepting the Privacy Policy in registration or by visiting and using the Site, you expressly consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy.

This Privacy Policy may change from time to time and we advise that you check it regularly.

What Information Do We Collect?

We only collect personal information about you that you choose to provide when contacting us. If you visit this site, our website access logging system will store your IP address and user agent details for a period of less than 90 days, however we do not track or analyse your activity on this site e.g. by using Google Analytics or similar software.

In general, you can browse the Site without telling us who you are or revealing personal information about yourself. As you use the Site, you can from time to time enter or send to us personal information. For example, if you choose to contact us via our contact form or directly by email. You always have the option to not provide information by choosing not to contact us.

About the GDPR

The GDPR is a European law that has the objective of protecting EU citizens’ personal information, and regulates how such data is collected, stored, and used.

Types of Personally Identifiable Information (PII) we collect

Below is a list of the types of Personally Identifiable Information (PII) we collect on this site as defined by the General Data Protection Regulation (GDPR).

  1. Access logs including your IP address, stored for less than 90 days
  2. Contact information (name, email address, phone number) only if you choose to contact us

How we use your information

We use personal information in the file we maintain about you, and other information we obtain from your current and past activities on the Site, to provide to you the services offered by the Site; resolve service disputes; troubleshoot problems; measure consumer interest in our products and services, inform you about online and offline offers, products, services, events and updates; customise your experience; detect and protect us against error, fraud and other criminal activity; provide you with system or administrative messages, and as otherwise described to you at the time of collection.

We respect your privacy therefore we have taken measures to ensure that this site does not use any cookies (text files placed on your computer) that needlessly track your activity on this site.

Our Disclosure of Your Information

We will not share or disclose your personal information with third parties except in the ways that are described in this privacy policy, including as follows:

Legal Requests and Business Transitions; Emergencies. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may disclose your personal information (a) to any governmental authority as part of an investigation to determine our compliance with any applicable law, rule, or regulation (including privacy laws, rules, and regulations), (b) in response to a court order, subpoena, discovery request, or other lawful judicial or administrative proceeding, (c) as otherwise required or permitted under any applicable law, rule, or regulation, and (d) in good faith, to protect or defend our rights or property and other users and (e) if we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

We do not share your personal information with any third parties, other than in the cases outlined above.


We take serious steps to protect any personal information you choose to give us. For security of transactions, we use the Transport Layer Security (TLS) protocol which encrypts any information, such as name or email address, you send to us electronically. The encryption process (currently RSA with 256 bits) protects your information, by scrambling it before it is sent to us from your computer. Once we receive your transmission, we make commercially reasonable efforts to ensure its security on our system.

While we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us. If you have any questions about the security of your personal information, you can contact us at

Correcting, Updating and Deleting Your Personal Information

Upon written request we will provide you with information about what personal information we have about you. To review, delete and update your personal information to ensure it is accurate, you may contact us at We will respond to your request within 30 days. We may ask you for further information from you to help us respond to your request, including asking for government-issued identification.

Data Retention

We will retain your information for as long as needed for us to provide you services and until such point as you request from us the deletion of your data. We will retain and use your information as necessary to comply with our legal and tax obligations, resolve disputes, and enforce our agreements; this retention period may extend past the point at which you request deletion of your data.

Last Updated: 12th September 2020

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